IDENTITY

Why Us

Return on Investment
Proactive Management
Complete Tenant Screening
Timely Payments
Residential Tenancy Act Knowledge
Personalized Service
Comprehensive Team
Award Winning

Property Evaluation

SOPM will evaluate your property to ensure it can receive the maximum monthly rent amount. We will also advise you of any necessary renovations that will maximize your return on investment.

Marketing

Your property is listed on many digital platforms. Our social media following is extensive on both Facebook and Instagram. The rental property advertisement will be posted on those mediums and also other online platforms such as Kijiji and Craigslist.

Our website: southokanaganrentals.com, sees hundreds of site visitors everyday. Tenants, local and beyond, check to see what available rental properties have been updated on the website, daily.

Tenant Selection

Potential tenants are required to submit a Rental Unit Inquiry Form on this website, if they are interested in a rental property we manage. Our Administration team will then complete a phone interview with the potential tenant. If found suitable, the tenant is then allowed to view the property.

After property viewing a rental application is completed with the tenant(s). The application involves a credit check and references.

We keep you informed of pending applications, so you can be a part of the selection process.

Tenancy Agreement

SOPM uses LandlordBC’s extensive tenancy agreement. The agreement contains all standard terms necessary, as per The Residential Tenancy of Act of British Columbia and additional terms to protect your investment.

Conditional Move-In Inspection

SOPM’s move-in inspection process includes a detailed conditional inspection report, photos and a video of the property at tenant move-in. We also provide an in depth explanation of important clauses in the tenancy agreement and review our emergency procedures. The tenant(s) are also advised of the location of the water shut-off and electricial panel.

Routine Inspections

Inspections are carried out at regular intervals throughout the tenancy. The tenant is asked a series of questions regarding their tenancy and preventative maintenance. This checklist is then emailed to you, along with our comments.

Rental Increases

SOPM stays informed on all Residential Tenancy Act changes and updates throughout the year. When the yearly rental increase amount is announced we will contact you with your options for increasing the rent at the property. There are timelines to follow to issue increases and we will ensure this is completed properly for you.

Landlord Payments

All payments to you, our landlord clients, are convenient and hassle-free. We ensure you receive them on a timely basis each month. Please contact us for further information.

Accounting Records

Our accounting team has over 30 years of experience. We ensure all record keeping adheres to the British Columbia Financial Services Authority’s requirements. Landlords are provided with a detailed statement each month of rental income and disbursements. Landlords will also receive a yearly summary.

For Landlords’ convenience we also offer direct access to an owner’s portal where you can view all of your statements and documents at any time. Contact us today for a FREE consultation!

Our Team

Ashley Lutke-Schipholt

Managing Broker, Licensed Property Manager, BBA

Ashley has experience in the property management business, representing home owners and investors throughout the South Okanagan since 2010. Upon completing a Bachelor of Business degree in Kelowna Ashley became a licensed property manager through the UBC Sauder School of Business. Ashley is an active member of LandlordBC and the Professional Association of Managing Agents. She was nominated for Property Manager of the Year in 2021 and was inducted into the RE/MAX Hall of Fame in 2019.

Matthew Laydon

Licensed Property Manager

Matthew became a licensed property manager after moving to British Columbia from Edmonton, Alberta. Matthew has years of experience managing his own rental properties. Matthew has also been an inside sales manager since 2015. His sales experience has made him very eloquent and skilled with people and conflict resolution. Matthew has completed all courses in the Residential Building Management curriculam with the Professsional Association of Managing Agents and the I Rent it Right Course through LandlordBC.

pamela thompson

Unlicensed Property Management Assistant

Pam Thompson joined our team in January of 2015 and has been a great asset ever since. Pam brings a wealth of knowledge as she has not only lived in the South Okanagan since 2003, but has immersed herself in the many sectors that the South Okanagan has to offer. Additionally, Pam attended BCIT for Marketing and Sales, and has experience in the tourism and hospitality industry, managing her own properties, and running a successful RV resort and hotel. With keen attention to detail, a respect for her clients, and always being attentive to both tenant and owner’s needs, Pam is a highly valued member of this team.

DANNY BISSONNETTE

Vacation Rental Specialist

Danny comes to South Okanagan Property Management with 13 years experience as a Civil Technician, and also spent the last 5 years managing a testing laboratory. Both professions has ensured he has a keen level of detail and the professional and personable character to manage a variety of personalities. Danny is also an incredible problem solver with a calm temperament that allows him to think reasonably in all types of situations. Danny manages all types of properties in his short-term rental portfolio; from executive town homes to lakefront luxury homes.

AMANDA PROWSE

Administration and Marketing

Amanda executes all property advertisements and social media updates. Amanda brings a fresh young perspective to our social media and advertising platforms, from Instagram to Kijiji Amanda does it all! Amanda enjoys being creative and creating the best ads possible for advertising your rental property. Amanda is also very detailed and completes tenancy agreement, owner agreement and other documentation input into our many systems. Amanda’s past experience as a dental hygienist ensures her keen sense to detail.

Sandra elke

Accounting Manager

Sandra has over 30 years experience as an accounting technician and bookkeeper. She was born in the north Okanagan, then moved to the central Okanagan after high school, completing the 2-year Diploma in Business Administration at Okanagan College. After that she went on to complete 4 levels in the CMA program, while working for a local CPA firm. Over the years she has had many bookkeeping clients ranging from construction to non-profit societies, gaining invaluable experience in all aspects of bookkeeping and accounting. Sandra ensures that all accounting records are prepared in a timely and organized manner and adhere to the BC Financial Services Authority regulations.

What Our Customers Think

South Okanagan Property Management

4.9

Based on 28 reviews

See all reviews

South Okanagan Property Management

5.0

Based on 28 reviews

See all reviews

As I was moving to Osoyoos, I called SOPM to find a new home. Pam helped me at first. she listened to what I was looking for and helped me find the right place quickly! She made the move very easy and was very responsive when something needed to be fixed.Dealt with Ashley for the check out inspection.Both are very professional, always helping to find the right fit for you!Thanks SOPM

Guillaume BIDART

22:38 07 Mar 23

I have been renting my property off South OK Properties for the past 2 years and I have been incredibly impressed by their entire team. Friendly, helpful and knowledgeable. Would highly recommend them to anyone!

Lisa Lewis

20:34 27 Feb 23

The team at SOPM has done a terrific job of managing my income property. Great tenants! Professional communications! I highly recommend them to take care of your investment property.

Jean Whitley

17:10 12 Jan 23

We have used SOPM for 2 years to find our snowbird rental in the Okanagan/Osoyoos area. Pam, Ashley and the team at SOPM make it easy and problem free to facilitate move in and move out. They are quick to respond to any problems that are incurred at your rental property. This is the only way to go as it protects the property owner and you as a renter. We will continue to use Pam and SOPM anytime we want to escape northern Alberta winters.

Alan Meneer

01:12 11 Nov 22

Pam Thompson was the person that looked after us for the biggest share of the time.Always got back to us with no wait time and made our move very easy.To my Husband and I she is 5 stars out of 5 stars

Carol Spence

21:37 10 Nov 22

I have both rented personally from SOPM and have worked closely with them for over 7 years and they are my top recommendation in town!

Todd Armstrong

18:05 10 Nov 22

As I was interested in a couple of different properties, Pam listened to my wants and don't want list and was very effective in streamlining the process and found the best place for me. Perfect 10-month lease in a beautiful condo which helped me with a major shift from single dwelling to multiple housing as a comparison experience. Pam is professional, responsive and efficient to ensure her clients get what they need in a property rental. Thanks Pam, for your ongoing search for my next long-term rental in the Okanagan either Penticton or Kelowna.

gadget “Gadget”

00:47 10 Nov 22

Matthew has an incredible knowledge of the Penticton market.He has found great tenants for me and I am very satisfied with his professionalism. I highly recommend Matthew and SOPM!

18:17 16 Oct 22

As an investment property owner for nearly 20 years across several Provinces, I have had dealings with many management companies. South Okanagan Property Management is easily on par with the best I have ever dealt with. They are VERY professional from first contact, and have a very thorough system in place. As well, communication is EXCELLENT! My Okanagan property is in Penticton and managed by Matthew. I couldn’t expect more and can easily recommend both Matthew and SOPM.

Kevin Hoffman

07:09 29 Sep 22

This is my first time using a property management firm to help place tenants in my home and the experience has been fantastic and easy! I highly reccomended South Okanagan Property Management. Very professional, friendly and just overall a pleasure to deal with!

Daisy Hayre

05:28 27 Sep 22

We rented a condo through SOPM and both Ashley & Pam were friendly, helpful & professional to deal with. We would definitely rent through them again!

Debbie Evans

21:26 16 Aug 22

Very Professional service, we knew our property was well looked after. Thanks to Ashley and Pam. Highly recommend

sharon walsh

18:04 16 Aug 22

COVID forced our family pivot to reside in the Okanagan, unexpectedly. Ashley and her team went the extra mile to help us secure, move in, manage and move out of a charming Casa del Lago unit in Osoyoos. Thankful to have SOPM's support through the process, end-to-end. Highly recommend Ashley and the SOPM team.

Emiliano Zulberti

16:57 12 Jul 22

What an amazing team! Knowledgeable, friendly, efficient and professional. These are the people you want taking care of you and your needs when it comes to Property Management!

Kellie Chernenko

17:02 31 May 22

I highly reccomended South Okanagan Property Management. Very professional, friendly and just overall a pleasure to deal with.

Allison Stark

13:52 26 May 22

Superior service and even more superior people!

Ralf Aggarwal

02:05 26 May 22

Ashley and her amazing team looked after me when I was new to the area. I'm forever grateful for such awesome people who not only make you feel welcome but, ensure your stay is comfortable and trouble free. *****

Craig McKelvie

00:53 26 May 22

South Okanagan Property Management is the best at helping clients and finds top notch renters. They have a solid team to handle the day-to-day issues that can come up with any properties they manage. 5 star review!

Jason Lang

00:30 26 May 22

The best property management company in Penticton hands down! Prompt and professional South Okanagan Property Management is the only way to go!

Amanda Prowse

16:30 21 May 22

I highly recommend South Okanagan Property Management to anyone who wants a stress free rental experience, I was impressed both by their professionalism and efficiency, but also by their friendly relaxed manner when I needed assistance. They handled both my kitchen sink leak and hot water tank replacement efficiently and effectively leaving me stress free. They return calls and emails promptly and no question is too small for an answer. Thank you. Lyn Reynolds Casa del Lago Osoyoos

Lyn Reynolds

18:26 25 Apr 22

Ashley and her team managed our house and 1/2 acre property in Osoyoos for almost 4 years, and the management of our property was exceptional. They managed all tenant relations, conducted quarterly inspections with reports for us, and took care of minor repairs and maintenance, ensuring our house and property were well maintained. This assisted us to manage our investment without worries or sudden issues that we would not have been able to deal with as quickly. They used local services to service plumbing and heating and our outdoor pool servicing. Our tenant was fabulous due to a thorough screening process, and I know that Ashley was well educated in tenancy laws and would be our advocate if any matters arose. Thank you Ashley and Pam for your knowledgable assistance.

Debra Hauptman

23:47 12 Apr 22

I have been living in a unit managed by SOPM for several years, and I am a huge fan! Technically they represent my landlord—but as a renting tenant, I have found them so thoughtful, proactively supportive, and efficient that it feels like they are there to make my life easy. No matter what issue may arise, one quick message will bring an immediate response—and the appropriate solution (or workman, etc) thereafter. They have longstanding relationships with some top-notch local tradesmen, and they apparently get priority service. As it happens, I like them tremendously as people, too; I actually look forward to my visit with Pam during our quarterly inspections. I feel truly lucky that my place came with them in charge. If I end up buying property of my own in the region, I absolutely will want them as my managers.

Andy B

19:06 10 Apr 22

We purchased a Strata Unit iin 2016, but were unable to move in immediately. The property already had tenants, but we were living out of Province and needed a really good management company. South Okanagan Property Management came highly recommended. We were very impressed with Ashley and her team, they were Professional, Efficient and Thorough. They were able to provide contractors when we needed some light repairs, and their monthly reporting made us feel very comfortable. We would not hesitate to recommend South Okanagan Property Management for anyone who needs the best!

Donald Mundrick

15:56 09 Apr 22

I had used south Okanagan management for many years on my rental property. I recommend them very highly .they made handling my property stress free , even had a tenant say how impressed they where with the company .

lance yates

02:51 07 Apr 22

We have been with Ashley (South Okanagan Property Management) for over five years and have been totally satisfied with the management of our property......worry free and all problems (needed new water tank, air conditioner etc) solved in timely, efficient fashion.Needed new tenant......No problem!Both Ashley and Pam come highly recommended by Dot and I.Doug TownsendBrantford, Ontario

Doug Townsend

01:33 07 Apr 22

Fantastic Experience, After Phoning Several Property Managers And Not Even Getting A Call Back These Guys Were Prompt And Found Great Tenants Thanks For The Wonderful Experience And Will Continue To Use For Future Placements 🙂

Danny Gerbrandt

20:05 31 Mar 22

They bring professionalism and expertise in property management to a whole new level. The best in property management in Penticton and area! Would highly recommend!!

Kelsey C

17:34 31 Mar 22

We purchased a condo in Oliver 3 years ago in preparation for our retirement plans and had Ashley and her management firm manage the unit. We were definitely satisfied with their service and would highly recommend them as a property management company.

Dirk Rentmeister

17:25 28 Mar 22

Very professional and thorough property management. Highly recommend.

Pete Miller

16:30 24 Sep 21

A great management company for housing owners and renters to utilize in the South Okanagan.

Amanda Martens

13:24 01 Jun 21

We are forever grateful to have used Ashley as our Property Manager since 2015 (6years)! She is very knowledgeable, and helpful and is always available by phone or email. She managed to find us excellent long term tenants even during the winter. They keep excellent records of all financial transactions, conduct move-in/out and quarterly inspections to ensure your property is well taken care of. I highly recommend Ashley!

Pearl Fox

15:38 02 Apr 21

I had a great experience dealing with Ashley and Pam. They are both very professional and helped me greatly in obtaining a rental. I would definitely recommend them.

Sheila Westby

00:25 09 Dec 20

Ashley and Pam are professional, friendly and efficient when dealing with stressful situations. They made our stay in Osoyoos, BC very enjoyable. Service was prompt and rental process was quick and easy. Thank you for everything. Teresa Kaszonyi

Teresa Kaszonyi

17:03 07 Oct 20

Great rental agency. Ashley went out of her way to find us a winter rental. Will definatly recommend her to family and friends.

wanda witcombe

22:10 02 Oct 20

Ashley is fantastic. She looked after the place and we had excellent service from her.

Mercy Jahn

17:29 05 May 20

After working with Ashley and her team for many years , I can say without a doubt that Ashley is the best property management person you could use, I have even had tenants tell me how impressed they were with dealing with Ashley

Mark Yates

02:24 15 Feb 20

My wife and I bought a house in Osoyoos with plans to retire there in a few years, we wanted to rent the house for a few years until we are ready to move. We were very nervous about screening tenants and managing the property from the lower mainland. From the very start, South Okanagan Rentals have been a pleasure to work with. They got us the best renters ever, manage our property very well and keep us in the loop any time there is an issue or concern with the property. SORPM are on top of seasonal maintenance requirements and have helped us when we needed to update appliances and replacing the furnace and AC. They provide excellent service at a reasonable price and give us the peace of mind that our investment is well taken care of, Thank you Ashley and Pam

Robin Haybarger

19:23 23 Jan 20

I have been dealing with Ashley for over 3 years. First, I dealt with Ashley and her assistant, Pam, regarding a house rental. I was impressed by their professionalism towards me as well as their advocacy for the home-owner. When signing, Ashley was very thorough when going over everything, supplying pictures, etc. and we felt we were dealing with a professional team. Second, as an owner renting my property, Ashley set everything up perfectly . When challenges arise, which several have, I know Ashley and team will make sure everything is taken care of, and her team will solve things with aplomb. Thank you Ashley.

Wallace Murray

17:05 23 Jan 20

Great suppport. When we need to place a tenant they found a great responsible couple. Information is communicated well. I would recommend this company.

Nancy Scott

01:35 23 Jan 20

I have been working with Okanagan Rentals since 2014. In that time there have been issues with the property to which Ashley and her team have responded very promptly in rectifying the issues. My tenants are all pleased with the service provided by South Okanagan Rentals and I would recommend their service to anyone who has rental property in the area.

Brad Campbell

17:07 21 Jan 20

We have been with Ashley since Oct./2017 and couldn't be happier with our decision. We have lost two tenants (one an employment transfer and one deceased) and Ashley has made the transition to a new tenant seamless and stress free for Dot and I. South Okanagan Rentals has to be one of the most professionally run rental agencies in Canada, with every possible detail covered to protect the landlord and the tenant. Ashley promptly addresses any issues with the property, using qualified professionals at fair and reasonable cost.Thanks to "Pam" as well!

Dot Townsend

15:49 21 Jan 20

Ashley and her team have the been super attentive to my needs. I hey have accommodated my schedule and various places of residence both local and over seas. They are in constant communication regarding changes or current status of my rental. I am most impressed with the professionalism, knowledge and efficiency with which their business is always conducted. They are also extremely approachable and cordial. A pleasure and extreme comfort to know my rental is in their capable hands.

Brenda Amundson

19:29 20 Jan 20

Wanted to put the word out on how much we’ve enjoyed working with Ashley. We’ve been using her (and her awesome assistant Pam) as our property manager for a few years now. She is a true professional. She works hard to properly vet the potential renters and handles everything! Many times she has uttered the magical phrase to us “leave it with me and I’ll take care of it” and she does take care of it! My husband and I have both commented a few times how those words just take all the stress away. Thanks for always going above and beyond for us ladies. Top notch!

leslie smith

19:21 20 Jan 20

Ashley and Pam have done a great rental management job for us for several years now. Highly recommended !

Gord Brown

18:36 20 Jan 20

Ashley helped us get started with renting out our condo for the first time, finding us excellent tenants . She answered all questions promptly and professionally. She was easy to contact and provided an excellent service. We highly recommend her company . A real pleasure to deal with.Eric and Gina Berg

Eric Berg

21:11 16 Jan 20

I had helped friends of mine in their search for a long-term rental in Osoyoos when they were moving their family from the prairies. Once my friends had completed the quick and easy rental inquiry and application process, I was immediately able to schedule viewings with Pam to see some of the beautiful properties on their behalf. Once the property decision was made, Ashley was on-site to do a detailed and informative walk-through and thorough move-in inspection. I was amazed at how seamless the process was for my friends to move two provinces over into a stunning, beach-front long-term rental. Not only that, Ashley and Pam were both a wealth of knowledge and offered a ton of great advice about the region and the town amenities. Thank you Ashley, Pam and team!

Elevation Woodworks

19:08 03 Dec 19

South Okanagan Rentals has been an integral part of the success of my property in Osoyoos. I would highly recommend Ashley and her team to anyone; the peace of mind I have knowing everything is being taken care of and properly managed goes beyond what I expected.

Krystle Szmata

04:41 13 Aug 19

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Have Any Questions?

If you'd like to learn more about SOPM's management services, application requirements, or leasing processes click the links below or send us a message today.

Property Owners FAQs

Renters FAQs

IDENTITY

Why Us

Property Evaluation

Marketing

Tenant Selection

Tenancy Agreement

Conditional Move-In Inspection

Routine Inspections

Rental Increases

Landlord Payments

Accounting Records

Our Team

Ashley Lutke-Schipholt

Matthew Laydon

pamela thompson

DANNY BISSONNETTE

AMANDA PROWSE

Sandra elke

What Our Customers Think

Have Any Questions?

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Service Area

Contact Us

IDENTITY

Why Us

Property Evaluation

Marketing

Tenant Selection

Tenancy Agreement

Conditional Move-In Inspection

Routine Inspections

Rental Increases

Landlord Payments

Accounting Records

Our Team

Ashley Lutke-Schipholt

Matthew Laydon

pamela thompson

DANNY BISSONNETTE

AMANDA PROWSE

Sandra elke

What Our Customers Think

Have Any Questions?

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