Property Owner FAQs
Why choose South Okanagan Property Management?
SOPM has been managing properties successfully in the South Okanagan for over a decade. We have systems and processes in place that work. We are also local; therefore have community information and vendor relationships that really help to maximize your rental investment.
How do you determine my property's rental amount?
As we manage hundreds of properties we are able to determine the best market rent your property can receive. We analyze your property’s attributes (beds, baths, square footage, amenities, parking etc) to obtain this figure.
How do you market my rental property?
This website sees hundreds of visitors each and every day. Potential tenants have bookmarked this site and check daily for updated rental listings.
Besides our great web presence we have a marketing team that use a variety of advertising platforms to advertise our client’s properties. Other digital platforms include Kijiji, Craigslist, Facebook Marketplace and numerous Facebook groups.
How long will it take to fill my vacancy?
SOPM prides itself on usually zero vacancy on property turnovers. Often our properties will have a move-in inspection at the end of the month with a new tenant moving in the next day.
How much a deposit can we ask for at the start of tenancy?
As per the Residential Tenancy Act of British Columbia, a landlord can ask for one half month’s rent for security deposit and one half month’s rent for a pet deposit.
Do I have to allow pets in my rental property?
You do not have to allow pets. Guide and service dogs are not considered pets and are legally allowed to live in rental properties.
How do you screen tenants?
Tenants respond to our online advertisements through a rental unit inquiry form on our website. A phone interview may then be completed with the potential tenant. The applicant is then allowed to view the rental property. SOPM then sends the applicant or rental application. At that that time a credit check is performed and reference checks. Our company has a mandatory minimum of a credit score of 600.
What tenancy agreement does SOPM use?
We use a very detailed and comprehensive tenancy agreement by LandlordBC. We feel the standard government tenancy agreement does not adequately protect landlords’ interests. Tenants are also made to sign a Lease Acknowledgement Form, BCFSA Disclosure for Residential Tenancies form and Emergency and Maintenance Instructions.
Are periodic inspections completed on the property?
Quarterly inspections are mandatory with owners’ permission. SOPM walks through the property and completes an inspection report with your tenant. The inspection report asks the tenant a series of questions regarding preventative maintenance, tenant’s insurance, changes in occupants and pets.
How do you evict tenants?
We will serve a 10 Day Notice to End Tenancy, in the event their rent cannot be paid. After service of the notice, the tenant will have five days to pay rent or they must vacate the property within ten days.
What if an after-hours emergency occurs at my property?
Our staff are available for after-hours emergency calls. We will then dispatch the appropriate vendor (plumber, restorations company etc.).
What if damages are found at the move-out inspection?
We perform a thorough conditional move-out inspection. Because our move-in inspection is very thorough we have many photos to compare the conditional of the home to from move-in to move-out. Normal wear and tear is allowable. SOPM finds regular periodic inspections help to mitigate a lot of damage at move-out inspection.
Have Any Questions?
If you'd like to learn more about SOPM's management services, application requirements, or leasing processes click the links below or send us a message today.